Shipping policy
Shipping Policy
At The Black Lit, every piece is crafted to make a statement — and we ensure it reaches you with the same care and attention.
Order Processing
All orders are processed within 24–48 hours of successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Timeline
🚚 Metro Cities: 2–5 Business Days
🚚 Other Cities & Towns: 4–8 Business Days
Delivery timelines may vary during peak seasons, festivals, or due to unforeseen courier delays.
Shipping Charges
✨ Free Shipping Across India
No hidden charges. The price you see at checkout is the final price you pay.
Order Tracking
Once your order is dispatched, you'll receive a tracking link via Email, SMS, or WhatsApp so you can follow your package every step of the way.
Delivery Information
Please ensure that your shipping address and contact number are accurate. Incorrect or incomplete details may result in delivery delays.
Damaged or Missing Items
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with:
- Your Order ID
- Product images
- Package images
For a smoother resolution process, we recommend recording an unboxing video when opening your package.
Delivery Delays
While we work with trusted courier partners, delivery times may occasionally be affected by weather conditions, public holidays, natural events, or other circumstances beyond our control.
Need Help?
Customer Support: +91 7400223565
Support Hours: Monday – Saturday | 12:00 PM – 6:00 PM
